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Select your preferred language (English or Spanish)
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Correcting misspelled names
Adding special requests like assistance or meals
Updating payment methods in limited cases
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Modify as soon as possible
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Keep an eye on fare rules related to your ticket type
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Booking confirmation number
Full names as per government-issued ID
Payment method details if changing payments
Specific flight details to be modified
Being organized minimizes call time and increases success.
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“Wanna Get Away” fares often require paying fare differences
“Anytime” and “Business Select” fares offer more leniency
Refundable tickets allow easier changes without fees
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Call the dedicated group reservation line
Have the group confirmation number handy
Understand terms about deposits and final payments
Agents handling group reservations specialize in managing large booking changes.7. Using Southwest Mobile App and Website Alongside Phone Support
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Review current booking on the app
Note available alternative flight options
Confirm passenger info before calling
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Important notes:
Corrections must match government-issued IDs
Significant changes might require ticket cancellation and rebooking
Act early to avoid issues at airport check-in
Always confirm changes with your rep and receive an updated confirmation.
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What to expect:
Provide the new payment method details securely
Be ready to verify your identity
Some restrictions apply if the flight is too close to departure
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Download or print updated itineraries
Confirm baggage policies and boarding times
Notify any traveling companions about changes
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